Executive scorecards
Share concise service, SLA, risk and delivery indicators without rebuilding the story in a spreadsheet.
ITSM reporting software
Service reporting that leads to the next action.
Track queue pressure, SLA performance, resolution flow, endpoint risk and change outcomes from the same operational data your team uses every day.
Operational dashboards
See backlog ageing, ownership, trends and attention areas while there is still time to act.
Scheduled evidence
Create saved report definitions, schedule delivery and export evidence for stakeholders and reviews.
How it works
From live work to a defensible report.
One connected operating record means fewer hand-offs, clearer ownership and reporting that can be traced back to the work.
- 01Choose a reporting pack or build a saved definition.
- 02Apply workspace, period, queue, priority and ownership filters.
- 03Review trends and drill into the underlying operational records.
- 04Export or schedule the result for the people who need it.
Built into Ordantra
Operational evidence, not a disconnected dashboard.
- Operational, management and executive reporting packs
- Saved report definitions and scheduled report runs
- CSV and print-ready PDF outputs
- SLA, queue, lifecycle, endpoint risk and change measures
- Role-aware access and tenant-isolated report data
Frequently asked questions
Practical answers before you evaluate.
What can Ordantra report on?
Ordantra reports across tickets, queues, SLAs, lifecycle flow, endpoint posture, asset coverage, change delivery and service operations.
Can reports be scheduled and exported?
Yes. Saved definitions support scheduled runs, while report results can be exported for analysis or stakeholder-ready evidence.
Does reporting respect workspace access?
Yes. Reporting uses the same tenant and role boundaries as the operational product.